Terms of Service

Effective Date: May 9, 2026
Last Updated: May 9, 2026

1. Acceptance of Terms

These Terms of Service, together with any documents expressly incorporated by reference herein (these "Terms"), are entered into by and between you and ASTAAD VENTURES PTE. LTD., a Singapore corporation ("Word Wizards", "Company", "we", "us", or "our"). These Terms govern your access to and use of our website at www.wordwizards.sg and our mobile applications available on the Apple App Store and Google Play Store (collectively, the "Platform"), whether as a guest or a registered user.

By accessing and using Word Wizards ("the Service"), you agree to be bound by these Terms of Service.

These terms apply to all users: students, parents, guardians, educators, and any other person accessing Word Wizards.

2. Eligibility & Parental Consent

Word Wizards is designed for Singapore primary school students (P1–P6, ages 6–12).

For all users under 13: A parent or legal guardian must create the account and provide consent for the child to use Word Wizards.

By creating an account on behalf of a child, you (the parent or guardian) represent that:

  • You are the legal parent or guardian of the child
  • You have read and agree to these Terms of Service and our Privacy Policy
  • All information you provide is accurate and truthful
  • You authorize the child's use of the Service
  • You will supervise the child's use and ensure compliance with these terms

3. Account Creation & Parental Consent

4.1 Parent/Guardian Registration

Accounts must be created and managed by a parent or legal guardian. To create an account:

  • Select the checkbox: "I confirm that I am a parent or guardian and I am registering this account for my child. I have read and agree to the Terms of Service and Privacy Policy."
  • Provide the parent's or guardian's email address (for account recovery, communication, and parental supervision)
  • Provide a username for the child's account (3–20 characters, alphanumeric and underscores only)
  • Create a password (minimum 8 characters, containing at least one letter and one number)
  • Provide the child's grade level (P1–P6) to receive level-aligned content
  • School name (optional)

Important: You do not need to provide:

  • The child's real name
  • Any other personally identifiable information about the child (except the parent's email for account management)

4.2 Your Responsibility as Parent/Guardian

You are responsible for:

  • Maintaining confidentiality of the account username and password
  • Supervising the child's use of Word Wizards
  • Reviewing compositions and AI feedback your child receives
  • All activity that occurs under the account
  • Notifying us immediately if you believe the account has been compromised

4.3 Child's Use of Account

The child may use the account under your supervision. By allowing the child to use Word Wizards, you agree to:

  • Ensure the child understands basic account security (not sharing passwords)
  • Review feedback and ensure it's appropriate and accurate
  • Monitor time spent on the Service
  • Ensure the child's use complies with school policies on AI tool usage

4.4 Account Termination

You may delete the account on the website or App. Upon deletion, all account data, compositions, and associated information will be permanently removed or anonymised, except where retention is required by applicable law.

4. Prohibited Conduct

You agree not to:

  • Use Word Wizards for any illegal, abusive, or harmful purpose
  • Submit content that is offensive, vulgar, or inappropriate
  • Attempt to hack, disrupt, or damage the Service or its infrastructure
  • Use automated tools (bots, scrapers) to access the Service
  • Impersonate another user or create multiple fake accounts
  • Attempt to reverse-engineer or copy the Service's code or features
  • Share your account with other users or sell account access
  • Upload malware, viruses, or any harmful code
  • Spam or harass other users or staff
  • Bypass security measures or payment systems
  • Use the Service to generate non-educational content (e.g., spam, advertisements)

Violation of these rules may result in account suspension or permanent termination without refund.

5. Content & Intellectual Property

6.1 Your Content (Compositions)

  • License to Word Wizards: By submitting content, you grant us a non-exclusive license to:
    • Share your content with AI to generate feedback
    • Use anonymized, aggregate data to improve the Service (no identifying information)
  • No Public Sharing: We will never publish or share your compositions publicly without your explicit consent

6.2 Word Wizards Content

All content, features, and intellectual property of Word Wizards (including the platform design, feedback algorithms, vocabulary lists, and UI) are owned by Word Wizards or its licensors. You may not:

  • Copy, distribute, or modify the Service without permission
  • Use the Service's content for commercial purposes
  • Reverse-engineer the Service's AI feedback system
  • Share account access or features with others

6. AI Feedback & Third-Party Services

7.1 AI Feedback

Word Wizards uses AI to analyze your compositions and provide feedback. By submitting compositions:

  • Your content is sent to servers without your details
  • Feedback is generated and returned to Word Wizards
  • Your compositions are not used to train AI models for any purpose other than providing you feedback

7.2 No Guarantees on AI Feedback

  • Word Wizards makes no guarantees about the accuracy, completeness, or quality of AI feedback
  • AI feedback is educational guidance only, not a replacement for human instruction
  • You should verify feedback with a teacher or tutor for high-stakes academic work
  • We are not liable for any academic consequences of relying solely on AI feedback

7.3 Third-Party Integrations

Word Wizards uses third-party services (Stripe for payments). This service has its own terms and privacy policies. We are not responsible for their practices.

7. Subscriptions, Fees & Trials

7.1 Subscriptions and Purchases

Access to certain features of the Services may require a paid subscription or other purchase ("Purchase"). The available subscription tiers, features, fees, and billing frequencies will be presented to you at the point of sign-up or purchase, and may be updated from time to time. By making a Purchase, you agree to pay all fees and applicable taxes in accordance with the payment terms in effect at the time of the Purchase.

7.2 Trial Subscriptions

We may, from time to time, offer promotional trial subscriptions that allow you to access our Services for free or at a special discounted price. If you sign up for a trial subscription, your rights to use our Services are limited by the terms of such trial and will terminate or renew according to the terms of your trial arrangement and/or any applicable additional terms presented to you at sign-up.

Trial offers are non-transferable, may not be combined with other offers unless expressly stated, and are limited to one per user or household unless otherwise specified. We reserve the right to modify, suspend, or withdraw any trial offer at any time, and to cancel or refuse trial access where we reasonably suspect fraud, abuse, or misuse.

7.3 Payment Processing

All payments are processed through our third-party payment processor. Word Wizards does not store or have direct access to your full payment card details. By submitting payment information, you authorize our payment processor to charge your selected payment method in accordance with the terms of the subscription or Purchase you have selected.

7.4 Auto-Renewal and Billing Cycle

Unless otherwise specified at the point of Purchase, paid subscriptions renew automatically at the end of each billing cycle at the then-current rate, until cancelled. You authorize us (or our payment processor) to charge your payment method on each renewal date. If a payment fails, we may retry the charge, suspend access to paid features, or terminate your subscription.

7.5 Cancellation

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation will take effect at the end of the then-current billing cycle, and you will retain access to paid features until that date. Cancellation does not entitle you to a refund for any unused portion of the current billing cycle.

7.6 Refunds

Unless otherwise required by applicable law or expressly provided in these Terms, all Purchases are non-refundable, including for partial billing cycles, unused features, or unused time following cancellation, downgrade, or account termination.

7.7 Price Changes

We may change the fees for our subscriptions and Purchases at any time. Where a change affects an existing subscription, we will provide reasonable advance notice (typically by email or in-app notification) before the change takes effect, and the new pricing will apply at your next renewal. If you do not agree to a price change, you may cancel your subscription before the new pricing takes effect.

Please note that we do not provide price protection or refunds for existing subscribers in the event of a price drop or promotional offering for new subscribers.

8. Limitation of Liability

9.1 "As Is" Service

Word Wizards is provided "as is" without warranties of any kind, express or implied. We do not guarantee uninterrupted access or uptime, accuracy or completeness of AI feedback, suitability for any particular purpose, or freedom from errors, bugs, or security vulnerabilities.

9.2 No Liability

To the fullest extent permitted by law, Word Wizards is not liable for loss of data, compositions, or account access; service interruptions or downtime; inaccurate or harmful AI feedback; third-party service failures; or any indirect, incidental, special, or consequential damages.

9.3 Your Assumption of Risk

You use Word Wizards at your own risk. You are responsible for keeping your password secure, backing up important compositions (we recommend copying and saving them), and complying with school policies regarding AI tool usage.

9. Indemnification

You agree to indemnify and hold harmless Word Wizards, its founders, employees, and service providers from any claims, damages, or legal action arising from your violation of these terms, your use of the Service, or your compositions or content submitted.

10. Service Modifications & Discontinuation

We may modify, suspend, or discontinue any feature of Word Wizards at any time. If Word Wizards shuts down, we will provide 30 days' notice to all active users and delete all user data within 90 days of shutdown.

11. Privacy & Data Protection

Word Wizards is committed to protecting your privacy. We collect minimal data (email of parent/guardian, username, password, grade level, school info [optional]). We never collect real name or device data. We never sell or share your data with third parties.

For complete details, see our Privacy Policy at wordwizards.sg/privacy-policy.

12. Parental Consent & Supervision

13.1 Parental Registration Requirement

Word Wizards is designed for children under 13. A parent or legal guardian must:

  • Create and own the account
  • Provide explicit consent for the child's use
  • Supervise the child's account activity
  • Review compositions and AI feedback
  • Ensure the child's use aligns with school policies

13.2 Parent/Guardian Rights

As a parent or guardian, you have the right to access your child's account, request information about how your child's data is used, delete the account, and withdraw consent at any time by contacting contact@wordwizards.sg.

13.3 Child Safety

We are committed to protecting children's data and safety. We collect only minimal information (no real name, no device data). Accounts are private by default — compositions are not visible to other users. We never share children's data with third parties. All data is encrypted and securely stored. We comply with Singapore's PDPA and PDPC guidelines for children's data.

For questions or concerns about your child's account, contact: contact@wordwizards.sg

13. Dispute Resolution

If you have a dispute with Word Wizards, please contact us first at contact@wordwizards.sg. We will attempt to resolve the issue within 14 days.

These Terms of Service are governed by the laws of Singapore. Any legal action must be brought in the courts of Singapore.

14. Amendments to Terms

We may update these Terms of Service at any time. Continued use of Word Wizards after changes means you accept the updated terms.

Material changes (e.g., pricing increases, new data collection) will be announced with 30 days' notice via email.

15. Severability

If any provision of these terms is found to be invalid or unenforceable, that provision will be removed, and the remaining terms will continue to apply.

16. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Word Wizards. All prior agreements and understandings are superseded.

17. Contact & Support

For questions about these Terms of Service, account issues, or feature requests:

Email: contact@wordwizards.sg
Website: wordwizards.sg

Last Updated: May 9, 2026